.support-list,.support-thread{display:grid;gap:12px;margin-top:20px}.support-case-card{display:flex;justify-content:space-between;gap:18px;align-items:center;padding:18px 20px;background:#fff;border:1px solid #d7dee8;color:inherit;text-decoration:none}.support-case-card:hover{border-color:#c93642}.support-case-card span,.support-message small{display:block;color:#64748b;margin-top:5px}.case-heading{display:flex;justify-content:space-between;gap:18px;align-items:flex-start}.support-thread{padding:18px 0}.support-message{padding:14px 16px;background:#f4f7fa;border-left:3px solid #94a3b8}.support-message.staff{background:#fff3f4;border-color:#c93642}@media(max-width:760px){.support-case-card,.case-heading{align-items:flex-start;flex-direction:column}}